Privacy Policy

R³ is committed to protecting the privacy of its users. This Privacy Policy explains what personal data we collect, how we use it, and your rights — in accordance with the Israeli Privacy Protection Law 5741-1981 and the Privacy Protection Regulations (Data Security) 5777-2017.

Use of the Services constitutes acceptance of the data collection and processing described herein.

R³ is the data controller (מחזיק המאגר) as defined under the Israeli Privacy Protection Law 5741-1981.

Address: Tel Aviv, Israel
Email: support@rcube.com
Phone: 054-497-7409

We may collect the following:

• Account data: email address, name (if provided), office affiliation.
• Authentication data: OTP tokens — not stored after verification.
• Usage data: tool usage logs, session duration, feature interactions (anonymized).
• Technical data: IP address, browser type, operating system.
• Support communications: messages sent to our support team.
• Payment data: processed directly by our payment provider — R³ does not store card details.

We process personal data for the following purposes:

• Providing, maintaining, and improving the Services.
• Authenticating users and preventing unauthorized access.
• Sending service communications (OTP codes, system notifications).
• Analyzing usage patterns and improving features (anonymized data only).
• Complying with legal obligations.
• Enforcing our Terms of Use.

Contract performance: processing necessary to provide the subscribed Service.
Consent: for optional communications and non-essential cookies.
Legal obligation: compliance with Israeli law, including the Privacy Protection Law 5741-1981.
Legitimate interest: fraud prevention, security, product improvement — to a proportionate extent.

• Account data: active account duration + 7 years after closure (tax/legal compliance).
• Usage logs: up to 24 months in identifiable form, then aggregated only.
• OTP tokens: deleted immediately after verification.
• Support communications: 3 years.

Upon expiry, data will be deleted or anonymized.

R³ uses cookies for:

• Strictly necessary: session authentication and security — required for the Service to function.
• Functional: theme and language preferences.
• Analytics: aggregated usage statistics (no cross-site tracking).

You can control non-essential cookies through your browser settings. Disabling strictly necessary cookies may impair functionality.

We do not sell personal data. We may share data with:

• Service processors: payment providers, hosting, email delivery — under appropriate data processing agreements.
• Legal authorities: when required by law, court order, or to protect our rights.
• Successor entities: in the event of a merger or acquisition — with prior notice to you.

Some of our service providers may store or process data outside Israel. Where this occurs, we ensure appropriate safeguards are in place — such as standard contractual clauses (SCCs) or transfer to countries recognized by Israel as providing adequate data protection.

Under the Israeli Privacy Protection Law 5741-1981 (sections 13–14), you have the right to:

• Access: request a copy of the personal data we hold about you.
• Correction: request correction of inaccurate data.
• Deletion: request deletion of your data (subject to legal retention obligations).
• Objection: object to certain processing activities.
• Withdrawal of consent: withdraw consent at any time without affecting the lawfulness of prior processing.

To exercise your rights: support@rcube.com. We will respond within 30 days.

The Services are not directed to persons under the age of 18. We do not knowingly collect data from minors. If you believe a minor has provided data without parental consent, please contact us immediately at support@rcube.com and we will ensure the data is deleted.

We implement technical and organizational security measures in accordance with the Privacy Protection Regulations (Data Security) 5777-2017. These measures include: encryption in transit (TLS), access controls, and monitoring. However, no security system is impenetrable and we cannot guarantee absolute security.

We may update this Privacy Policy from time to time. Material changes will be published on our website with the revised date. Continued use of the Services after publication of changes constitutes acceptance of the updated policy.

For questions about this Privacy Policy, to exercise your rights, or to report a privacy issue:
Email: support@rcube.com  ·  Phone: 054-497-7409  ·  Contact page

Terms of Use: rcube.cloud/terms-of-use